Privacy Policy – Florence & Rose London
Florence & Rose London places great importance on the protection of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information. By using our services, you agree to the practices outlined below.
Personal Data We Collect
To offer you the best shopping experience, we may collect the following types of personal data:
How We Use Your Information
Your personal data is used for the following purposes:
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To process and ship your orders
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To manage payments and prevent fraud
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To communicate with you about your orders and our product offerings
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To provide customer support and respond to inquiries
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To send you updates about new products, promotions, or events (with your consent)
Sharing of Personal Data
We do not sell or rent your personal data to third parties. However, we may share your data in the following cases:
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With trusted third-party service providers who help us process payments or ship orders
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If legally required or to comply with a legal process
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To protect the rights, property, or safety of Florence & Rose London, its customers, or the public
How We Protect Your Information
We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction, including:
Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, including for legal, accounting, or regulatory requirements.
Your Rights Under GDPR
In accordance with applicable data protection laws, you have the following rights:
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Right of Access – Request a copy of the personal data we hold about you
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Right to Rectification – Request corrections to inaccurate or incomplete data
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Right to Erasure – Request the deletion of your data, subject to legal retention requirements
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Right to Withdraw Consent – Withdraw your consent at any time for data processing based on consent
Cookies and Similar Technologies
Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences and understand how our site is used. You can manage cookie preferences via your browser settings, but disabling them may affect site functionality.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to check back regularly to stay informed.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, you can contact us at:
📧 info@florenceandrose.com
Florence & Rose London is committed to protecting your privacy and handling your personal data responsibly and securely.
